eBay新聞! 冰島火山再次爆發，導致到法、葡、意、西班牙等歐洲國家航班取消

eBay新聞! 冰島火山再次爆發，導致到法、葡、意、西班牙等歐洲國家航班取消

冰島火山再次爆發，導致到法、葡、意、西班牙等歐洲國家航班取消

發佈時間:2010-05-10 18:40:37

據最新報導，冰島火山於5月8日再次噴發，導致到法國、葡萄牙、意大利、西班牙等歐洲國家航班被取消。 雖然目前各大物流承運商仍接收歐洲包裹，但由於航班取消，仍可能導致物品妥投時效被延誤。 據賣家反饋：
中國郵政:北京到法蘭克福、羅馬、馬德里和巴黎的航班至少在5月9日和10日暫停兩天；其他主要地區如廣州、深圳、上
海目前去往歐洲航班仍然正常。
香港郵政、新加坡郵政：去往歐洲的航班目前正常。

因此，請關注已經寄往歐洲相關地區的包裹，繼續加強與歐洲買家售後溝通。 建議在商品描述的醒目處加入相關信息提醒。
Notice:
Shipping to Europe, especially to France, Portugal, Spain, Italy, and other areas of south and west Europe will be
delayed by the volcanic eruption in Iceland on May 8.

A volcanic eruption in Iceland will have great impact on the shipping speed to these areas. The Flights were impacted
as many airports were stopped and airlines were canceled after ashes from a volcanic eruption in Iceland spread into
parts of south and west Europe.
We are not sure when the situation will be better. Thus, before that, we appreciate your patience and understanding for
the shipping delivery delay to these areas.

溝通郵件模板：
Dear valued customers:

We regret to inform you that your item may be delayed on the delivery for the volcanic explosion again in south Iceland
on May 8. Owning to this volcanic explosion, airlines to Europe have to been cancelled, and many airports also have
been closed, especially for the airlines to south and west Europe, which directly caused the shipping delivery delayed.
This also has effect on the airline in Europe. You can read more detailed news in these links below:

Volcanic ash cloud hits transatlantic flights
http://news.bbc.co.uk/2/hi/europe/8669610.stm

We appreciate your understanding and patience. We will keep tracking the information, and try our best to offer you any
help. You are also welcome to contact us about more shipping solutions.

Thanks,
Yours Sincerely,